Guided Booking

Most popular - expert support throughout the process
What's Included: Everything in Tier 1, PLUS:
Live booking support - 60-minute video/phone call while you book
We guide you screen-by-screen through the booking process
Real-time troubleshooting if availability disappears
Multiple itinerary options (we'll search alternatives if first choice unavailable)
Points transfer timing strategy and verification
Seat map consultation and selection advice
Special requests guidance (meals, assistance, etc.)
Priority support - 24-hour response time
Post-booking verification review
Follow-up support for 7 days after booking
What You Do:
Make the booking during our guided session
Provide loyalty program credentials (you remain logged in)
Handle future changes yourself (or buy add-on support)